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Shipping Costs

Shipping costs

Sit back and relax...

A great number of products are in stock and ready for shipment the moment your order has been paid. There are also products that need to be ordered for you. The product status of each item in our store is listed on the productpage. These products are not in stock in our store in The Hague and need to be specially ordered for you. Please understand that there is a longer delivery time in contrast to products that are in stock.

You can not pick up the products, but we send our orders all over the world, so you can assume we can send to your home too! 

The shipping costs of an order can be a reason not to order something. We believe it's only fair to let you pay for the product and not the shipping itself. So for many countries we'll pay the shipping costs. We are keeping the treshhold as low as we can, starting with free shipping on orders with a order amount of 20 euro or more.

Parcel delivery is FREE with orders from €20 and up and when the delivery address is in The Netherlands, Belgium, Germany, Luxembourg, France, Austria, Great-Brittain, Italy, Sweden and Spain.
Small mailbox packages are also send for FREE only in the Netherlands! (Starting with orders from €20 and up).

The costs of shipping are depending on the size of package and the place we need to send them to. You can always calculate the shipping costs in your shopping basket, even when you're not logged in yet. 

Shipping Costs


In detail the shipping rates are:

Destination: Bulgary, Cyprus, Estonia, Finland, Greece, Hongary, Ireland, Croatia, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovak Replubic, Czech Republic.
Shipping costs: orders above €250: free shipping / orders between €99 en €250: €8,95 / orders below €99: €12,95.
All orders outside the Netherlands will be shipped with a parcel service. (with Track & Trace)

Destination: all other countries inside the European Union.
Shipping costs: orders above €250: free shipping / orders between €99 en €250: €14,95 / orders below €99: €19,95.
All orders outside the Netherlands will be shipped with a parcel service. (with Track & Trace)

Destination: all countries outside the European Union.
Shipping costs: orders above €250: free shipping / orders between €99 en €250: €19,95 / orders below €99: €24,95.
All orders outside the Netherlands will be shipped with a parcel service. (with Track & Trace)

 

Return Policy

Return your product(s)? No problem!

Are you not satisfied with your order? You can return your order within these conditions:

  • Within 14 days after purchase
  • Clothing must be unworn and including original tags. You are allowed to try on the clothing to see if it fits. If the tags are preventing you from trying on the clothing, you may remove the tag. It's not allowed though to go a night clubbing and returning the clothing afterwards.
  • Product must be unused and in mint condition.
  • Blister packaging must be in mint condition. (not applicable for clothing)
  • Enclosed with a written statement why you want to return your order.(not mandatory)
  • Please use the enclosed returnform you'll find with your order

Products that are returned and are damaged and can not be sold anymore, will be billed. Products that can still be sold for a reduced price, will be billed depending on the costs of the damaging of the product(s).

In case you haven't chosen a replacement product we pay you back in full within 14 days from the moment you have announced to return the product(s) to us. We can wait untill the product is send back or you can proof you have send the product to us.

If you want a replacement product sent to you, you might be asked to pay the extra shipping costs up front.
The customer pays the shipping costs of the returning product.


For more information see our General Terms & Conditions .